135: Master These 11 Skills That AI Will Never Replace | Feedback
Dr. Mickey Fitch-Collins, Leadership Development Expert & Learnit Facilitator, and Damon Lembi, CEO of Learnit, dive into one of the most critical yet often mishandled leadership skills: feedback. In this episode, Fitch-Collins introduces the FOR Model (Framing, Observations, Results), a simple yet powerful framework for giving feedback that people actually hear and act on. Through real-world insights, they break down why feedback conversations often fail, how to make them more effective, and why building a culture of continuous feedback is key to high performance.
Read the full breakdown of Dr. Mickey Fitch-Collins and Damon Lembi’s episode on Learnit.
Key Leadership Lessons from Dr. Mickey Fitch-Collins & Damon Lembi’s Journey:
Why framing feedback conversations properly reduces defensiveness and increases receptivity
How leaders can create psychological safety by modeling vulnerability when receiving feedback
The problem with the traditional “feedback sandwich” and a better approach for driving behavior change
Connect with Dr. Mickey Fitch-Collins & Damon Lembi:
Website: Learnit
LinkedIn: Dr. Mickey Fitch-Collins | Damon Lembi
Explore more episodes of The Learn-It-All Podcast on Learnit.com.
Damon Lembi is the author of The Learn-It-All Leader: Mindset, Traits, and Tools. Dr. Mickey Fitch-Collins specializes in leadership development, performance management, and equity initiatives, helping leaders build high-trust cultures through effective feedback.
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