30: Transforming Business Through Value Creation and Customer Well-Being with Hunter Hastings
In this episode of “The Learn-It-All Podcast,” hosts Damon Lembi and Darren Bridgett discuss the shifting perspectives on capitalism, particularly among younger generations, with guest Hunter Hastings, an economist and venture capitalist. They explore the reasons behind the decline in support for capitalism, highlighting the distrust in corporations and the rise of “customer capitalism” as a solution.
Hunter discusses his latest book, *Aberrant Capitalism*, which examines the historical evolution of corporations and the need to re-inject empathy and customer focus into business models. The conversation covers the impact of financialization, the role of self-management in organizations, and the future of business education in fostering an entrepreneurial ethic.
In This Episode:
[00:01:00] Introduction – Hosts introduce the episode's topic and guest, Hunter Hastings.
[00:04:00] Hunter's Background – Hunter shares his journey from economist to venture capitalist.
[00:07:00] Decline of Capitalism – Discussion on why young people are losing faith in capitalism and corporations.
[00:15:00] Evolution of Corporations – Historical perspective on the development and bureaucratization of corporations.
[00:25:00] Financialization – Exploration of how financialization diverts value from customers to shareholders.
[00:35:00] Future of Business Education – The need for a shift towards customer-focused, entrepreneurial business education.
About Our Guest:
Hunter Hastings is an economist turned venture capitalist with extensive experience in marketing and business strategies. He has authored five books, including his latest, *Aberrant Capitalism: The Decline of Customer Capitalism*. Hunter is also the host of the Value Creators podcast, where he explores innovative approaches to business and value creation. With a background that includes leadership roles at Procter & Gamble and a venture capital fund, Hunter brings a wealth of knowledge on how businesses can better serve customers and foster innovation.
Resources:
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