64: This SVP Built a Winning Culture and High-Performing Team at the Atlanta Braves | Paul Adams

What if the key to long-term success wasn't just about winning games or closing deals but about building a culture that naturally fosters collaboration, trust, and growth?  

If you’re a leader struggling to retain top talent or build a high-performing team in an increasingly competitive market, this episode of “The Learn-It-All Podcast” is for you.  

Host Damon Lembi speaks with Paul Adams, Senior VP of Ticket Sales for the Atlanta Braves, who shares his 35 years of insights on cultivating a high-performing, enduring team in both sports and business. Paul reveals the secret to building teams that excel beyond individual talent—through creating a minor league-style development system and focusing on long-term employee growth and collaboration.  

This episode isn't just theory; it’s a deep dive into practical, actionable steps Paul has used with the Atlanta Braves to create a thriving sales team. Business leaders will discover how to apply these same principles to create high-performance cultures in any organization. Tune in to learn actionable strategies that can transform your team's culture and performance, regardless of industry. 

What You’ll Learn:

  • How to build a “farm system” that develops talent from the ground up 

  • Why athletes thrive in sales environments (and how you can build similar discipline in your team) 

  • The importance of trust, communication, and personal growth in a successful workplace culture 

  • Real-life examples of Paul’s leadership, including tough decisions that improved team performance How to build a winning sales culture from the ground up 

  • The importance of hiring for potential and investing in continuous training 

  • Why focusing on strengths is more effective than fixing weaknesses 

  • How to adapt and evolve leadership in response to change 

 In This Episode:

  • (00:00) Introduction to Paul Adams – Damon introduces Paul Adams, SVP of Ticket Sales for the Atlanta Braves, and sets the stage for a discussion on leadership and building a winning culture. 

  • (02:00) Building and Sustaining a High-Performing Sales Culture – Paul shares how the Atlanta Braves have built a culture of trust, collaboration, and continuous learning within the ticket sales team. 

  • (05:46) Hiring for Potential – Paul explains why the Braves hire based on potential and how their minor league-style training system helps develop future leaders. 

  • (09:00) Focusing on Strengths Over Weaknesses – Paul discusses why he believes in leveraging employees' strengths rather than spending too much time fixing their weaknesses. 

  • (12:33) Leadership by Example – Paul emphasizes the importance of leading by example and building trust through open communication and hands-on leadership. 

  • (17:42) Navigating Challenges and Change – Paul reflects on how the Braves’ leadership team adapted during the pandemic, using communication and relationship-building to stay connected with their fans. 

  • (21:30) The Role of Values in Leadership – Paul talks about how the Braves’ core values—commitment, trust, professionalism, and diversity—shape the team’s culture and guide their decision-making. 

  • (33:18) Leadership Advice for the Future – Paul offers his final thoughts on how leaders can leave a lasting impact on their teams by investing in people and maintaining a culture of continuous growth. 

About Our Guest: 

Paul Adams is the Senior Vice President of Ticket Sales for the Atlanta Braves, where he has worked for over 35 years. Paul has been instrumental in creating and maintaining a high-performing sales culture within the Braves organization, focusing on collaboration, trust, and continuous development. He is passionate about building teams that excel both on and off the field.

Resources:

Want to Learn More?:   

- For more episodes on personal growth and success stories, subscribe to “The Learn-It-All Podcast.”

- Share this episode to motivate others. 

- Visit learnit.com for additional resources and learning opportunities. 

Podcast Contact Information:   

- Website: www.learnit.com   

- Email: podcast@learnit.com   

- Follow us on LinkedIn and Instagram for more updates. 

 

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65: Unlocking the Power of Liquid Leadership: Bridging Generational Gaps | Brad Szollose

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63: The People-First Approach That Led to 3x Best Culture Awards in Canada | Dan Turner