117: Master These 11 Skills That AI Will Never Replace | Listening

In this special 11-part series, we explore the critical skills AI can’t replace—starting with listening. Host Damon Lembi and leadership expert Dr. Mickey Fitch-Collins dive into the overlooked power of authentic listening and why most leaders overestimate their abilities in this crucial area. Read the full breakdown of this episode on Learnit.

Key Leadership Lessons from This Episode:

• The E.A.R. Framework – Master the Engagement, Attunement, and Respect model to develop superior listening skills.

• Common Listening Pitfalls – Discover the mistakes even experienced leaders make when engaging with their teams.

• Closeness Communication Bias – Understand how familiarity can distort effective communication with team members.

• Listening in Virtual Environments – Learn practical strategies to enhance listening effectiveness in remote and hybrid settings.

This episode is part of our collaboration with MuchSkills, analyzing data from 28,000 professionals to identify the capabilities that make leaders irreplaceable in an AI-enhanced workplace.

Explore more episodes of The Learn-It-All Podcast on Learnit.com to gain leadership insights from top experts.

Learn more about thriving in today’s evolving workplace at Learnit.com, and follow The Learn-It-All Podcast on Apple Podcasts, Spotify, or YouTube.